Privacy Policy
Last updated July 10, 2026
This policy explains what information Nosy Neighbor collects, how it is used, and the
choices you have.
Information we collect
- Account information. When you sign in with Google, we receive your
email address, which identifies your account and your access tier.
- Usage data. We record the property lookups and searches you run to
enforce plan limits and to operate features like your recent searches and saved
scenarios.
- Technical data. Like most web services, our infrastructure and
monitoring tools process standard request metadata (IP address, browser type,
timestamps, and pages visited) to keep the Service running securely and reliably.
How we use information
- To provide, secure, and improve the Service.
- To enforce usage limits and prevent abuse.
- To process payments for paid plans.
- To respond to your support requests.
Cookies
We use a single first-party, HttpOnly session cookie to keep you signed in after you
authenticate with Google. We do not use third-party advertising or cross-site tracking
cookies to profile you.
Service providers
We share limited data with providers who help us run the Service, only as needed:
- Google — sign-in (OAuth).
- Cloudflare — hosting and content delivery.
- Stripe — payment processing for paid plans. Your card details go
directly to Stripe; we never see or store them.
- Datadog — application performance and error monitoring.
Data sources
Property reports are compiled from public government records and third-party data
providers. That information concerns properties, not you, and is presented for
informational purposes only.
Data retention & your choices
We retain account and usage data for as long as your account is active. You may request
access to, correction of, or deletion of your account data by emailing us. Deleting your
account removes your profile, saved scenarios, and saved searches.
Selling your data
We do not sell your personal information.
Contact
Questions or requests about your privacy? Email
support@nosyneighbor.nyc.